Custlo – Complete Features & Capabilities Guide

Custlo is a comprehensive customer account enhancement app built for Shopify, designed to turn standard customer account pages into powerful engagement and loyalty hubs. It includes tools for order management, rewards, upsells, custom data, banners, forms, navigation, personalization, and more — all working seamlessly with both Shopify’s Legacy and New Customer Accounts systems.

1️⃣ Order Editing

Let customers edit their orders directly from the order status page — reducing support tickets and improving post-purchase experience.

Feature page: https://custlo.com/order-editing

2️⃣ New Customer Account Dashboard

Replace Shopify’s default account pages with a fully customizable dashboard that includes profile details, order history, rewards, and more — all in one unified interface.

Feature page: https://custlo.com/shopify-new-customer-account-dashboard

3️⃣ Cashback (Store Credit)

Earn instant cashback (store credit) on every purchase — a valuable loyalty tool that increases repeat purchase behavior and lifetime value.

Feature page: https://custlo.com/cashback

4️⃣ AI Upsell Offers

Display smart, personalized product recommendations based on customer behavior and purchase history — powered by AI and designed to boost average order value.

Feature page: https://custlo.com/ai-upsell-offer

5️⃣ Form Builder

Build dynamic, no-code forms to collect essential business data like GST, company name, purchase intent, feedback, and more — fully embeddable across your store.

Feature page: https://custlo.com/form-builder

6️⃣ Post Purchase Engagement

Keep customers engaged after checkout with targeted offers, feedback prompts, exclusive deals, and upsell opportunities right on the thank-you page.

Feature page: https://custlo.com/post-purchase

7️⃣ Custom Customer Fields

Collect additional customer information using tailor-made profile fields — allowing for better segmentation, personalization and marketing insights.

Feature page: https://custlo.com/customer-fields

8️⃣ Order Summary

Display a comprehensive overview of past orders, total spend, store credit and more — giving customers transparency into their account activity.

Feature page: https://custlo.com/order-summary

9️⃣ Promotional Banners

Showcase promotional messages, product highlights, order updates, or branded visuals inside customer account pages using text banners and image banners.

Feature page: https://custlo.com/customer-accounts/promotional-banners

🔟 Contact Info Widget

Provide clear contact information and support access directly from the customer dashboard so users can easily reach out when needed.

Feature page: https://custlo.com/contact-info

1️⃣1️⃣ Trust Badges

Display secure payment, verified seller, or trust elements on account pages to increase customer confidence and conversion.

Feature page: https://custlo.com/trust-badges

1️⃣2️⃣ Testimonials

Highlight customer reviews or feedback to build credibility and trust directly in the customer dashboard.

Feature page: https://custlo.com/testimonial

1️⃣3️⃣ Profile Setup Customization

Fully personalize the profile page layout and display options for a branded customer experience.

Feature page: https://custlo.com/customer-accounts/profile-fields

1️⃣4️⃣ Navigation Builder

Customize dashboard navigation menus for smoother interactions and intuitive access to key account sections.

Feature page: https://custlo.com/navigation-builder

1️⃣5️⃣ Custom Registration Form

Create personalized registration forms to gather detailed customer data during signup — increasing segmentation and insights.

Feature page: https://custlo.com/custom-signup-form

1️⃣6️⃣ Quick Reorder

Enable customers to quickly reorder products from past orders with a single click — speeding up repeat purchases.

Feature page: https://custlo.com/re-order

1️⃣7️⃣ Recently Viewed Products

Show products the customer viewed recently — helping them quickly rediscover items they’re interested in.

Feature page: https://custlo.com/recently-view

1️⃣8️⃣ Top Ordered Products

Highlight products a customer orders most often — helping with personalization and upsell placement.

Feature page: https://custlo.com/top-order-products

1️⃣9️⃣ Cancel Order Option

Allow customers to cancel eligible orders directly from their dashboard — making order management smoother.

Feature page: https://custlo.com/cancel-order

2️⃣0️⃣ Language Translation

Enable multilingual support so customers can view the account dashboard in their preferred language.

Feature page: https://custlo.com/translation

2️⃣1️⃣ Change Password

Customers can securely change their password from within the dashboard for a better account experience.

Feature page: https://custlo.com/change-password

2️⃣2️⃣ Payment Method Customization

Conditionally show, hide, or rename payment methods based on your rules to tailor checkout mechanics.

Feature page: https://custlo.com/payment-method-customization

2️⃣3️⃣ Shipping Method Customization

Conditionally show, hide, or rename shipping methods — giving more flexibility over delivery options.

Feature page: https://custlo.com/shipping-method-customization

2️⃣4️⃣ Motivational Quote

Display motivational quotes in customer dashboards as an engagement element.

Feature page: https://custlo.com/motivational-quote